Smoretalk Inc. (“Company”, “we”, “our”, or “us”) provides this Privacy Policy to explain how we collect, use, store, and protect personal information, and how users can exercise their rights under applicable laws, including the Personal Information Protection Act of Korea.

This Privacy Policy applies to all services we provide, including our website and mobile applications (collectively, the “Services”).

1. Purpose of Processing Personal Information

We process personal information only for the purposes described below and do not use it for any other purpose. If we need to use personal information for a new purpose, we will obtain additional consent or take other measures required by the Personal Information Protection Act.

We provide our Services only to users who are at least 14 years old and do not knowingly collect personal information from children under 14. If we become aware that we have collected personal information from a child under 14, we will promptly delete such information and may deactivate the related account.

We process personal information for the following purposes:

1. Account Registration and Management
   • Verifying the user’s intent to sign up
   • Identifying and authenticating users for account-based services
   • Maintaining and managing user accounts
   • Preventing fraudulent or unauthorized use of the Services
   • Sending notices and service-related communications
   • Handling user complaints and inquiries
2. Providing Products and Services
   • Providing content and features within the Services
   • Processing purchases and payments
   • Delivering personalized or tailored features and recommendations
3. Customer Support and Inquiries
   • Verifying user identity when handling inquiries
   • Checking the details of questions or issues
   • Communicating investigation results and responses
   • Providing follow-up support and notifications
4. Events and Promotions
   • Providing opportunities to participate in events
   • Notifying winners and delivering rewards or benefits

2. Retention and Use Period of Personal Information

1. We retain and use personal information only for the period required by law or as agreed to by the user at the time of collection.
2. The retention periods for each category of personal information are as follows:
3. Account Registration and Login Information
   • Retained until the user deletes their account (withdraws membership).
   • However, we may retain information for longer in the following cases:
     • While any investigation or inquiry relating to a violation of law is ongoing
     • While any claims or debts arising from the use of the Services remain unresolved
4. Service Usage Records
   • Retained until service provision is completed or use of the relevant feature is terminated
5. Customer Support Records
   • Retained until the related inquiry or complaint is fully resolved
6. Event Participation Information
   • Retained until the event ends or rewards have been delivered to winners